Description

This two-day course provides the foundation for leadership, which is critical to the success of all high-performing program and project managers. Specific topics covered are problem-solving, conflict management, interpersonal skills, resilience, flexibility, accountability, customer service, and oral and written communication. Exercises are used to emphasize the importance of other essential leadership skills including: teamwork; collaboration and communication; personality types and preferences; negotiation skills; and organizational and team structures for optimum performance.

 

Learning Objectives

  • Explain the role of leadership in project management

  • Hold project team members accountable for results

  • Recognize when different conflict management approaches are most effective

  • Use effective oral and written communication skills with stakeholders

  • Discuss leadership techniques to maximize customer satisfaction

 

Pre-Requisites

1 year of project management experience in the last 5 years.

 

Technical Requirements

Student are required to have a computer with internet access. 

 

CLPs

16

 

Length

2 Days

FPM 134: Fundamentals of Leading Projects and Programs

$1,260.00Price
Course Dates
    sdvosb-logo.png
    • LinkedIn
    • Twitter

    ©2020 by Business Management Research Associates.