This two-day course provides the foundation for leadership, which is critical to the success of all high-performing program and project managers. Specific topics covered are problem-solving, conflict management, interpersonal skills, resilience, flexibility, accountability, customer service, and oral and written communication. Exercises are used to emphasize the importance of other essential leadership skills including: teamwork; collaboration and communication; personality types and preferences; negotiation skills; and organizational and team structures for optimum performance.


Learning Objectives

  • Explain the role of leadership in project management

  • Hold project team members accountable for results

  • Recognize when different conflict management approaches are most effective

  • Use effective oral and written communication skills with stakeholders

  • Discuss leadership techniques to maximize customer satisfaction



1 year of project management experience in the last 5 years.


Technical Requirements

Student are required to have a computer with internet access. 






2 Days

FPM 134: Fundamentals of Leading Projects and Programs

Course Dates




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    Manassas, Virginia

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